// Technology

Thompson Technology

We design the transformation, automate it with our own resources and deliver a complete solution — from process to system.

The plan that never reaches the system

Many transformation projects get lost between design and technology: different suppliers, slipping deadlines and solutions that do not reflect the agreed process. That is why Thompson created its own technology unit — to deliver transformation projects on the agreed timeline and with the highest level of confidentiality.

What we do

SaaS software and workflow

Platforms to manage processes, requests and approvals, including the proprietary w-TMH workflow.

Automation and robotics

Automation of repetitive tasks and integration between systems to remove manual work.

Artificial intelligence

Models and agents for forecasting, classification and decision support.

Data analytics and KPIs

Management dashboards and mathematical models that turn operational data into decisions.

Systems integration

Connecting ERP, CRM and other applications already in place.

Microsoft Power Platform

Low-code solutions built by certified professionals, as part of our partnership with Microsoft.

How it works

  1. 01

    Diagnosis

    Mapping of existing processes, data and systems.

  2. 02

    Solution design

    Functional specification tied to the management model, not just the tool.

  3. 03

    Development and integration

    Build, testing and integration with the company's ecosystem.

  4. 04

    Roll-out and support

    User training, supported go-live and continuous evolution.

Why Thompson

  • Technology born from consulting: it solves management problems, not just system problems.
  • The w-TMH platform is in production at several of the group's clients.
  • Microsoft partnership and Power Platform-certified professionals.
  • Commitment to deadlines and confidentiality.

// Cases

Related cases

Paper industryTechnology

Santher

Smart CRM connecting sales and production

A sales management platform with combined margin and demand forecasting for the speciality papers division.

See details

Challenge

Made-to-order products had higher margins but high costs due to machine waste: the press has a fixed width, so orders need to be complementary.

Solution

A CRM that groups complementary orders and works with their combined margin, a mathematical model that forecasts demand by density and size weeks ahead, and a database of likely customers by production curve.

Results

  • Production and sales integrated in the speciality papers division.
  • Sales team focused on orders that reduce production waste.
AgribusinessTechnology

Fazendão Agronegócio

w-TMH workflow and a new management model

The largest soybean processor in the state of Tocantins reorganised its management and implemented Thompson's workflow.

BRL 6Mexpense reduction
≈ BRL 1bnrevenue
See details

Challenge

A diagnosis with the PHP2 tool showed motivated teams but little control, organisation and flexibility to sustain growth.

Solution

Standardised processes with explicit policies, KPI-based management with targets and cost centres for each manager, a board committee with external members and the w-TMH workflow, from purchase requisitions to budgeting.

Results

  • BRL 6 million reduction in unnecessary expenses.
  • Figures and processes brought together in a single online system.
EnergyTechnology

Ultragaz

Contract and freight control system

A system implemented in 2012 to manage contracts, freight checks and tax documents, with tax rules built in.

2012implementation
10+ yearsin operation
See details

Challenge

Reducing losses and unnecessary costs without overloading the legal and procurement departments, while ensuring deadlines and contract compliance.

Solution

A system with standard templates, regional tax rules and daily monitoring by Thompson's team.

Results

  • Penalties prevented, with correct taxation set by the system.
  • A complete history of contracts and procedures.
  • Fast search and a uniform process across the group.

Projects delivered by Thompson Management Horizons teams in Brazil.

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